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Alice  · 1 years ago
just FYI.... I have appt this morning at dentist dr law puchong on 23/2 at 11.30am. I called since 9.30am for 7times and I finally got thru to the line at 11am. I told the staff Siti that I'm sick and couldn't make it but she so was furious saying that I should have call earlier to cancel appt.  I told her when people get sick is unpreitable and she again furiously say I cannot cancel appt last minutes and hang up the phone. What I m trying to say here is that she is really rude and have a very bad attitute towards customer.  I told her I will send this message to the media and she say 'okaylah'. Bad... Bad.. This is very bad.
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