Dr Yong is a fantastic dentist, probably the best I have ever encountered :) I have been going to him for almost a decade now (at his previous Klinik Pergigian Yong at Taman Inderawasih) and more recently this new, modern clinic at Bay Avenue. There are so many things that I love about SmileBay at Bay Avenue. :D
Firstly, Dr Yong is very professional. He is a very busy dentist running several clinics however he ensures that he's always available to attend to his regular customers who has been with him for years. Always ready with a warm, reassuring smile to put me at ease (especially during super "painful" procedures like deeply ingrained wisdom tooth extractions which I have had to unfortunately encountered twice :( ). Dr.Yong really do have a natural ability to calm down his patients' nerves :) His dental crowns / bridges finishing are also more than satisfactory and contrary to some horror stories I heard from other friends about their own dental experiences; I'm able to chew my food naturally and talk properly without mumbling nor experienced any form of jaw discomforts. I also did a speedy 1-hour Teeth Whitening Procedure weeks before my wedding and wow.. the results were simply amazing! The application of the whitening gel onto my teeth followed by direct light activation was painless with immediate results which lasts me for months. Good job, Dr Yong ! :D Plus the receptionist Yin Yin and the attending nurses are always polite and friendly too. ;)
Secondly, the facilities. Well, I have to say I totally love the ambience and feel of the clinic. The interiors were really nice and welcoming; with warm hues for the walls and furnishings that projects an almost 5-stars feel. This makes sitting in the waiting area waiting for my turn to be treated so much more comfortable. You really need to take a look at the photos I've taken to know what I mean :) This point is important to me because dental clinics which are too run down or look too dark/ dimly lit almost always freak me out !! :shock: Aaah... and before I forget, I really MUST praise the treatment rooms. Wow, a personal flat screen TV for every dental patient reclining chair.... talk about 5-stars treatment! :D That really helps because I get to focus on what's showing on TV (Astro channels...weeee !! :D) instead of on my fears, the pain during gum drilling or when the anaesthetic wears off :sick:, or even the extremely uncomfortable numbness I always felt upon anaesthetic injections :( ) The TV as a side entertainment to divert our attention was a clever, attentive touch indeed :) And the reclining chair was really comfortable too.:up:
All in all, each visit has never disappoint me.. hence the reason why I keep coming back to SmileBay at Bay Avenue and Dr.Yong over and over again all these years for my dental needs and treatments. Highly recommended especially to all Penang-ites out there! I will definitely continue to be a loyal customer as long as the current high standards are maintained. Thumbs up :up:
Allysha attached 4 photos.